Developing successful relationships is critical to having a successful personal and professional life. This session will show you how to establish and develop effective relationships by providing you with techniques to better identify and understand the intrinsic needs of others. Through storytelling and experiential exercises, author Dave Mitchell will help you gain insight into your own unique interaction style and teach you how to communicate, motivate, sell, and service more successfully no matter the personality types involved. We will discuss being resilient in today’s changing world by better handling the stress of peak performance and work/life balance. David will explain the behaviors that insulate us from being stressed out and how we can manifest them.